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Home » How To Order!
How To Order!

We offer many ways to order, so each customer can choose a method that is comfortable for them!

BUY ONLINE!
By far the easiest method of purchasing, you can use our online ordering system to select the items you wish to purchase by adding them to your cart. Upon checkout, the cart will add up your order, apply discounts AND adjust for shipping charges and options.

EMAIL ORDERS
You can e-mail your order to: order at tnvideo.com. To make this process more secure, you should split your credit card information into 2 separate e-mails (for example, first 8 digits in one e-mail, then send the rest of the digits along with the expiration date in a second e-mail)

PHONE OR FAX YOUR ORDER
Write down your order and fax or call
Fax: 512-310-5838
Phone:512-547-0075

MAIL ORDER
Send check, money order, Visa/MC/AmEx number (exp. date and signature), full name, address, e-mail address, and phone number (optional) to:
TNV, Inc.
P.O. Box 5655
Round Rock, TX 78683

PAL Format:
Please add $5 per tape for conversion to the European video standard (if needed.) Always be sure to specify which format you need if you live in a PAL country (mostly Europe, Africa, Australia, and parts of Asia.) The $5 additional fee covers our costs for equipment to convert the tape format. Since shipping overseas is so costly, please be sure to indicate PAL format if desired.

Problem Solving
Please contact us right away if there is a problem with your order. All defective tapes will be replaced free of charge. We will not exchange tapes for anything but a copy of the same tape.

If you have not received your order after one week in the USA, or 3 weeks in foreign countries, please let us know and we will look into the matter.

 

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